Sydney, Melbourne, Canberra, Perth, Byron Bay - PURCHASE HERE

Brisbane - PURCHASE HERE

HSBC Spanish Film Festival eTicket bundle: Exclusive for Palace Movie Club Members for redemption throughout the duration of the 2025 HSBC Spanish Film Festival.

Once purchased, HSBC Spanish Film Festival eTickets are valid throughout the duration of the 2025 Festival only.

eTickets are loaded directly onto your membership account which can be used to book online at the box office, see instructions below on how to purchase.

Please Note: only 1 eTicket Bundle can be purchased per transaction.

Click Purchase to take you through to sign in or take you to your MemberHub page - not a Movie Club member?  Become one instantly HERE.

On your MemberHub page, click on the eBundle Promotion to purchase then complete the transaction as instructed.

When booking online, find your purchased eTickets after signing into the Member Tickets. If using your eTickets under the box office, simply provide your Membership card or number, and request the use of your 2025 HSBC Spanish Film Festival eTicket. For further instructions on eTickets, check HERE.

Strictly valid at Palace Cinemas only - excludes Palace Nova (SA) and Luna Palace (WA). Not valid for Ballina Fair or Regent Ballarat.
eTickets are valid for any general session of the 2025 HSBC Spanish Film Festival but exclude Special Events. Booking fees apply when purchasing online. eTickets are non-transferable & non-refundable. Please choose film selections carefully as redemptions cannot be swapped once tickets have been booked. eTickets expire at the completion of the 2025 Festival.

FAQs

Q: Where can I access HSBC Spanish Film Festival eTickets after purchasing?

A: When booking online, find your purchased eTickets loaded under the Member Tickets tab on film ticketing pages. Alternatively, you can use your tickets at the box office, simply provide your membership card or number, and request the use of your HSBC Spanish Film Festival eTicket.

Q: Where can I see how many HSBC Spanish Film Festival eTickets I have left? 

A: You can check how many you have left via the member portal.

Q: I haven’t received my eTicket Bundle after booking online. Where can I find it?  

A: If you haven’t received your HSBC Spanish Film Festival eTicket after making an online booking, make sure to double check your junk inbox as sometimes Palace emails may default to this inbox. You can search your junk inbox for : [email protected].
If you are still unable to locate your eTicket, please call the cinema directly and they will be able to confirm your booking.  A full list of Palace Cinema contacts can be found at:  www.palacecinemas.com.au/cinemas.

Q: What are the specific terms and conditions of the Bundles?  

A: The HSBC Spanish Film Festival eTicket bundles are available for sale until 22 June and must be redeemed throughout the duration of the HSBC Spanish Film Festival 2025 in each state* (not valid for Opening Night or special events).
*Please note that the offer is not available to SA residents and tickets are valid for selected Palace Cinemas venues only, not partner cinemas (such as Palace Nova or Luna Palace). Not valid at Palace Regent Cinema in Ballarat, not valid at Ballina Fair. Tickets are non-refundable and not exchangeable across other Festivals.

Q: Why is there an online booking fee? Is there a fee if I book at the box office?  

A: The booking fee exists to cover various incremental costs incurred by providing online and I.T. services.

Q: Why can’t I book sessions for multiple cinemas in the one transaction?  

A: Currently, our website does allow for multiple tickets to be purchased for the same cinema site but does not allow for multiple sessions to be booked across multiple cinema locations. You will need to checkout when you have completed the booking for each cinema site to begin a new order.

Q: Where can I get more help?

A: If you have any other queries or issues please contact [email protected]